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Listing & Leads Coordinator

Listing & Leads Coordinator

Listing & Leads Coordinator

Job Description

Job Type: Full Time
Work Location: Ajman, UAE

Responsibilities

  • Records, sources, assigns, and tracks all leads
  • Manages cultivation of leads from acquisition to conversion
  • First point of contact in handling leads online/offline
  • Keeps the Team Leaders informed regarding any problems or issues that need to be handled
  • Do initial qualification on leads
  • Assign buyer leads to sales agents
  • Pursue and follow-up on leads daily, documenting all activity consistently within system.
  • Communicate with Prospects, through a multi process of calls, emails, SMS text and other forms of communication to leads
  • Assist prospects with remotes tours and any access issues as appropriate and escalating to line manager.
  • Manage and document the pipeline using CRM, conducting appropriate follow-up on a consistent basis.
  • Reporting and analyzing the cost of lead/campaign plus conversion rate
  • Reporting and analyzing the cost of converted and lost leads
  • Reporting and analyzing the lost leads rate, reasons and making efforts to re-convert the lost leads
  • Cost benefits analysis
  • Comprehensive reporting to management
  • Gap Analysis
  • Entering info into CRM
  • Developing and improving metrics for performance of sales and marketing
  • SMS campaigns, Email campaigns for lost leads or pipelines

Required Competencies

  • Bachelor Degree
  • Minimum 2 years of U.A.E experience in Real Estate in same role
  • Excellent communication skills
  • English (Fluent): Mandatory
  • Arabic (Fluent): Preferred

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